Frequently Asked Questions (FAQs)
A. CordyTea helps with following:
Gout pain, Arthritis pain, Rheumatism, Joint pain, Muscle ache relief, Maintain general good health.
Q. What are the ingredients in CordyTea?
A. CordyTea consist of the following ingredients: Green Tea Powder, Cordyceps, Ginseng, Vitamin C, Cane Sugar, Citric Acid (Provides Tartness), Sodium Citrate, Cellulose Gum, Menthol Crystal, Maltodextrin, Natural Lemon Flavour.
Q. How frequent and how should I take it?
A. One sachet daily. Take it after meals on a full stomach. For consumers with more serious condition such as severe gout, take one sachet in the day and one sachet before bed for initial 3 days.
Please avoid drinking milk or other tea products together with CordyTea which may neutralize or weaken the effect of CordyTea.
Q. Is CordyTea 100% vegan?
A. Yes. CordyTea is 100% made from Chinese herbs and blend.
Q. Does it contain any drug or medication?
A. No. CordyTea does not contain any other ingredient that those listed above.
Q. Are there any side effects drinking CordyTea?
A. Users with Gastric problems should take extra caution as it can sometimes be harsh on the stomach walls. Should you have sensitive stomach, please take gastric medications first to protect the walls of the stomach before drinking CordyTea.
Q. Can we drink CordyTea together with other medications?
A. Try to drink CordyTea 3 to 4 hours apart from other medications for the best effect.
Q. Should I avoid anything when taking CordyTea?
A. As with all Chinese herbs, avoid taking milk and other tea products as they will reduce the effectiveness of the herbs.
In addition, some herbs might have natural blood thinning effects. It is suggested that consumers who are taking blood thinners such as Asparin, heparin and warfarin to avoid drinking CordyTea.
Q. Who are not recommended to take CordyTea?
A. We do not recommend pregnant ladies, breast feeding ladies and children under age of 3 to consume CordyTea.
Q. Can I drink CordyTea after drinking alcohol?
A. Yes. CordyTea detoxes the liver after consuming alcohol. This also prevents hangover the next day. Drink a sachet of CordyTea before you sleep and wake up refreshed the following day with no hangover.
Q. What currency are the prices do I see in the site?
A. All prices are in USD.
Q. I just placed an order, when will it ship?
A. We try our best to ship items as fast as we can. Please allow 1-2 days production time for your order to ship out, average shipping times are 7-14 days.
Q. I am not in love with my order, can it be returned? What if there is an issue?
A. We offer a 100% money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Q. Can I cancel my order?
A. You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.
Q. I have entered an incorrect address what do I do now?
A. If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at hello@cordytea.com If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
Q. How long does shipping take?
A. Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 7-14 business days.
Q. I have a question that wasn't answered, can you please help?
A. Absolutely! We are here to help you make your experience pleasant! Please send us an email to hello@cordytea.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.